Privacy Policy

Last Updated: 3/7/2023


Photos Forwarding LTD (“us,” “we,” or “our”) is committed to safeguarding your privacy and protecting the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage the information you provide to us through our website, mobile application, or any other means.

Information We Collect

Personal Information

We may collect the following types of personal information from you:

  • Contact Information: Your name, address, email address, phone number, and other similar contact details.
  • Transaction Information: Information related to the services you request from us, including shipping details, freight forwarding preferences, payment information, and billing details.
  • Log Data: Information automatically collected by our systems when you visit our website, including IP address, browser type, device information, and pages visited.
  • Cookies and Similar Technologies: We may use cookies and similar technologies to enhance your browsing experience, personalize content, analyze user behavior, and gather data about your interactions with our website.
Sensitive Information

We do not knowingly collect or store sensitive information, such as racial or ethnic origin, religious beliefs, health information, or political affiliations. Please refrain from providing such information to us.

How We Use Your Information

We use the collected information for the following purposes:

  • Providing Services: To fulfill the services you request from us, including but not limited to freight forwarding (both sea and air international transportation), clearing, truck transportation (both domestic and international), logistics, and marine insurance.

  • Communication: To respond to your inquiries, provide customer support, and inform you about the status of your shipments and related services.

  • Marketing: With your consent, we may send you promotional materials, newsletters, and updates about our products and services.

  • Improving Services: To analyze trends, monitor website performance, and enhance the quality and efficiency of our services.

  • Legal Compliance: To comply with applicable laws, regulations, and industry standards, including but not limited to customs regulations, international trade laws, and taxation requirements.

Data Sharing and Disclosure

Service Providers

We may engage third-party service providers to assist with certain aspects of our operations, such as logistics partners, insurance companies, payment processors, and IT service providers. These third parties are contractually bound to protect your personal information and can only use it for the purposes specified by us.

Legal Obligations

We may disclose information when required by law or in response to valid legal requests, such as court orders, subpoenas, or regulatory inquiries.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of the transaction. We will notify you of any such change and any choices you may have regarding your information.

International Data Transfers

Your personal information may be transferred to and processed in countries outside your country of residence, including countries that may not have the same level of data protection laws. By providing your information to us, you consent to such transfers. We will take all reasonable steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy, regardless of the country it is transferred to.

Data Security

We take data security seriously and implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, we cannot guarantee the security of information transmitted over the internet. Please use caution when submitting personal information online.

Your Rights

  • Access and Correction: You have the right to access and correct your personal information. If you wish to do so, please contact us at [email protected].

  • Withdrawal of Consent: If you have provided consent for specific data processing activities, you can withdraw your consent at any time by contacting us.

  • Data Deletion: You can request the deletion of your personal information, subject to legal and contractual requirements.

  • Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

  • Objection to Processing: You can object to the processing of your personal information in certain circumstances, such as direct marketing.

  • Restriction of Processing: You have the right to restrict the processing of your personal information in specific situations.

  • Right to Lodge a Complaint: If you believe that we have not complied with relevant data protection laws, you have the right to lodge a complaint with the appropriate supervisory authority.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without verifiable parental consent. If you believe we have inadvertently collected information from a minor, please contact us to request its deletion.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The most recent version will always be available on our website. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:

Photos Forwarding LTD